Director of Operations success story

A stunning lady boss integrator with a diverse background in marketing, corporate protocol and driving operational divisions for companies like Nike, and teams within the Baltimore, Maryland real estate world. 

Client: Riley and her team leader 

Custom Coaching Contract Term: 3 Months

Chief Compliant: Vision planning for recruiting, role development and bridging communication gaps between sales/ops. 

Interview with Riley:

Why did you hire Alex and what were you hoping to achieve together? 

     "We hired Alex to get a new coaching perspective and help with communication issues within our business." 

What was the result after working with Alex? What were your takeaways? 

     "I really enjoyed working with Alex and breaking down business models and systems to better our daily functions. She helped strategize our volume goals for the year and new metrics for our team. She implemented a better communication style for our leadership team and helped each department with their accountability goals."

As a producer and/or leader of a team, how much in sales volume did you achieve at 12 months (or less) before you partnered together, and what was it immediately after your contract?

     "We were in coaching together for three months so it’s hard to track immediate volume numbers; but we were a $35 million dollar team projecting $50 million." 

Would you recommend Charm City Coaching? Why? 

     "I would recommend Charm City Coaching to anyone that is looking for a coach that has a wealth of knowledge in this industry and who will dedicate time and effort to making your business succeed. Alex has an awesome perspective that you will want to have if you’re taking your goals to the next level!"